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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dina Antonacci

August 3, 2025

5  out of  5
rating by Dina Antonacci
"Juan is the best; I call with questions and Juan always responds with answers that I can understand and then he walks me through the process. I am truly appreciative of the support I get from the teat at Paula Millers Start Farm Agency."
We responded:
"Thank you so much, Dina, for your kind words! We’re thrilled to hear that Juan provides clear answers and excellent support, guiding you through every step of the process. Your appreciation means a lot to us. Our team at Paula Miller - State Farm Insurance is committed to making your experience as smooth and helpful as possible. If you ever have more questions, don’t hesitate to reach out. We’re always here to support you!"
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Kim Strayer

July 22, 2025

5  out of  5
rating by Kim Strayer
"All the staff is terrific. Karina has been a huge help to me in figuring out the best insurance options for myself and kids."
We responded:
"Thank you, Kim, for your wonderful review! We’re so glad to hear that you had a terrific experience with our staff and that Karina was such a huge help in guiding you to the best insurance options for you and your kids. Your trust and kind words mean a lot to us. If you ever have more questions or need further assistance, the Paula Miller - State Farm Insurance team is always here for you!"
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Steve Hoswell

July 22, 2025

5  out of  5
rating by Steve Hoswell
""Jake’s Lesser-Known Brother Deserves a Raise" I’ve been dealing with Paula Millers office for over 20 years—personally, professionally, and spiritually (after filing a few claims on behalf of others that tested my faith). Forget Jake from State Farm. Let’s talk about Juan—Jake’s younger, slightly more disorganized but equally charming brother. While Jake is out doing commercials in khakis, Juan is actually answering the phone at 4:58 PM on a Friday with the calm resolve of someone who’s already accepted he’s working late. Juan doesn’t wear khakis. He wears jeans. Because he gets things done. He’s the kind of agent who can file a claim, explain depreciation, and talk you off the ledge—all while his lunch sits cold on his desk. In short: ✅ Returns calls faster than my kids respond to “dinner’s ready” ✅ Knows the difference between collision and comprehensive (which I definitely knew too...) ✅ Has never once said, “I don’t see that in the system,” which puts him in the top 1% of customer service agents worldwide If Jake is the face of State Farm, Juan is the backbone. Promote this man, or at least send him some warm lunch."
We responded:
"Thank you so much, Steve, for this creatively heartfelt review! It's wonderful to hear about the positive impact Juan has had on your interactions with our office. Your story and sense of humor brought a big smile to our team. Your kind words truly highlight his dedication and commitment to providing exceptional service. We appreciate your loyalty over the years and are grateful for your feedback. Rest assured, we'll make sure Juan knows how much his efforts are valued."
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Joaquin Amador

July 21, 2025

5  out of  5
rating by Joaquin Amador
"I've been with Paula since 2005, pure satisfaction"
We responded:
"Thank you so much for your loyalty since 2005! It's fantastic to hear that you've experienced pure satisfaction with our services. Your continued trust means the world to us!"
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Sherry Isom

July 19, 2025

5  out of  5
rating by Sherry Isom
"Fast efficient.. friendly service from Juan!! All my insurance in One place ..the Paula Miller office makes it easy!!"
We responded:
"Thank you, Sherry, for your wonderful feedback! We’re happy to hear that Juan provided fast, efficient, and friendly service to make managing all your insurance in one place so easy. The Paula Miller office strives to deliver convenient and personalized support to every client. We appreciate your trust and look forward to continuing to assist you with all your insurance needs!"
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Gabriela Muñoz

July 19, 2025

5  out of  5
rating by Gabriela Muñoz
"Juan is very efficient and always answers all my questions. I am very thankful for his due diligence."
We responded:
"Thank you, Gabriela, for sharing your positive experience with Juan. It's wonderful to hear that his efficiency and thoroughness have made a difference for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Gerie Keh

July 12, 2025

5  out of  5
rating by Gerie Keh
"I have using Paula Miller’s office for my insurance needs for over 30 years, she and her staff are always very helpful."
We responded:
"Thank you, Gerie, for sharing your experience and for being a loyal customer for over 30 years. It's wonderful to hear that you find our team helpful in meeting your insurance needs. Your trust and support mean a lot to us, and we look forward to continuing to serve you."
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Sean Bush

July 11, 2025

5  out of  5
rating by Sean Bush
"My account manager, Karina, is always incredibly helpful and quick to respond to any questions or requests. She consistently strives to provide the best possible service, and I truly appreciate her support!"
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Karina has been helpful and responsive to your needs. We take pride in providing excellent service, and your feedback is greatly appreciated. If there's anything else we can assist you with, please let us know."
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謝理薰

July 11, 2025

5  out of  5
rating by 謝理薰
"Paula and her team members, including Karina, responded quickly and answered your questions helpfully in no time. I would recommend them to you."
We responded:
"Thank you for sharing your positive experience with Paula and the team. It's wonderful to hear that they were able to assist you promptly and effectively. Your recommendation means a lot, and we're glad to have been of service."
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Darren Friedman

July 8, 2025

5  out of  5
rating by Darren Friedman
"I added another car in less than 15min at the lowest rate in town. Juan and staff are the best! Highly recommend."
We responded:
"Thank you, Darren, for sharing your experience. It's wonderful to hear that Juan and the team were able to assist you quickly and efficiently. Your recommendation means a lot to us, and we're glad to have provided you with the best rate in town. We look forward to continuing to serve your insurance needs."
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Ellen Dixon

July 2, 2025

5  out of  5
rating by Ellen Dixon
"Paula Miller and her staff are amazing. I am especially impressed with Juan Morales, who always is available to help and understands all the nuances of insurance."
We responded:
"Thank you, Ellen, for sharing your wonderful feedback. It's fantastic to hear that you had such a positive experience with our team. Juan is indeed a valuable member of our staff, and we're glad to know he has been able to assist you effectively. Your satisfaction is our priority, and we appreciate your trust in us for your insurance needs."
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yeymi flores

July 1, 2025

5  out of  5
rating by yeymi flores
"I have been w State Farm Paula killers office for over 20 years.. they are the best .. helpful hear your needs and best prices"
We responded:
"Thank you so much for your kind words and for being a loyal customer for over 20 years. It's wonderful to hear that you've had such a positive experience with our office. We're committed to understanding your needs and providing the best service and prices possible. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Nicanor Torres

June 26, 2025

5  out of  5
rating by Nicanor Torres
"It is always a pleasure doing business with Juan. He is a very friendly person with a positive attitude and always resolves our issues in a timely manner!"
We responded:
"Thank you, Nicanor, for sharing your positive experience with Juan. It's wonderful to hear that his friendly demeanor and prompt service have made your interactions enjoyable. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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Tatiana Marquez

June 25, 2025

5  out of  5
rating by Tatiana Marquez
"Very Happy with the service provided."
We responded:
"Thank you so much. It is our pleasure and we enjoy serving you. "
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Angela Pinargote

June 24, 2025

5  out of  5
rating by Angela Pinargote
"Juan and Karina at State Farms insurance Simi Valley Madera Street are very professional, kind and willing to help."
We responded:
"Thank you, Angela, for sharing your positive experience with Juan and Karina. It's wonderful to hear that their professionalism, kindness, and willingness to help made a difference for you. Your feedback is greatly appreciated and will be shared with the team."
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Puneet Gupta

June 23, 2025

5  out of  5
rating by Puneet Gupta
"Great service, very prompt and thorough. Thanks"
We responded:
"Thank you, Puneet, for your kind words and the perfect rating. We're delighted to hear that you found our service prompt and thorough. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Bianca Bagley

June 20, 2025

5  out of  5
rating by Bianca Bagley
"Juan at StateFarm is amazing! Great customer service, quick to help and respond to any requested documents and questions. Always a pleasure to interact with him. I have been a member for over 8 years."
We responded:
"Thank you so much for your kind words and for being a valued member for over 8 years. It's wonderful to hear that Juan has been providing you with excellent customer service and support. We truly appreciate your feedback and are delighted to know that your interactions with our team have been positive. Your satisfaction is very important to us, and we look forward to continuing to serve you."
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Loretta Cabuyadao

June 17, 2025

5  out of  5
rating by Loretta Cabuyadao
"Paula Miller and her team consistently provide top-notch customer service. At a time when insurance rates are on the rise, they have been incredibly proactive—reaching out in advance, reviewing policies, and offering thoughtful recommendations to help lower premiums. Their support during the claims process has been invaluable, making an often-stressful situation much smoother. Karina, in particular, has been exceptionally helpful and responsive, ensuring every question is answered promptly. If you're looking for an insurance agency that truly prioritizes its clients, Paula Miller and her team are the best choice!"
We responded:
"Thank you, Loretta, for sharing your experience with us. We're glad to know that Karina and the rest of the team have been able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue prioritizing our clients' needs. "
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John Austin

June 17, 2025

5  out of  5
rating by John Austin
"My experience with Karina and the Paula Miller’s office has been. They definitely have the best interest in the customer and are trustworthy."
We responded:
"Thank you, John, for sharing your positive experience with Karina and our office. It's wonderful to hear that you feel we have your best interests at heart and that you find us trustworthy. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Vinnie Sanchez

June 16, 2025

5  out of  5
rating by Vinnie Sanchez
"Everyone at this branch are very helpful, always timely, always straight forward, and very nice. I would highly recommend this branch to anyone. Makes doing business very easy with my crazy work schedule. Thank you guys! -Vinnie Sanchez"
We responded:
"Thank you, Vinnie, for sharing your positive experience with us. Your recommendation means a lot, and we're glad to make doing business easy for you. We appreciate your feedback and look forward to continuing to serve you."
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Guadalupe Quintero

June 13, 2025

5  out of  5
rating by Guadalupe Quintero
"Have always had a great customer service when talking to staff especially with Juan"
We responded:
"Thank you, Guadalupe, for sharing your positive experience with us. It's wonderful to hear that Juan and the rest of our team have provided you with great customer service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Juan Morales

June 12, 2025

5  out of  5
rating by Juan Morales
"I’ve been here close to 10 years and I can wholeheartedly say no other office is as well organized and knowledgeable as Paula millers Office. Amazing place to be."
We responded:
"Thank you, Juan, for sharing your experience and for being with us for nearly a decade. It's wonderful to hear that you find our office well-organized and knowledgeable. Your kind words mean a lot to us, and we're grateful to have you as part of our community."
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Emma Garcia

June 12, 2025

5  out of  5
rating by Emma Garcia
"Amazing Service, Juan always has a great attitude when answering phone calls. Always pleasant to speak to."
We responded:
"Thank you, Emma, for sharing your experience with us. It's wonderful to hear that Juan's positive attitude and pleasant service made such a great impression. We truly appreciate your feedback. Your satisfaction is our priority, and we're glad to know we're meeting your expectations."
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Sophia Diaz

May 30, 2025

5  out of  5
rating by Sophia Diaz
"The process to get my life insurance was very easy and fast."
We responded:
"Thank you, Sophia, for sharing your experience. We strive to make things as smooth as possible for our clients. Your feedback is greatly appreciated."
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jimena barriga

May 29, 2025

5  out of  5
rating by jimena barriga
"the process to get my life insurance was very easy and fast."
We responded:
"Thank you, Jimena, for sharing your experience with us. If you have any more questions or need further assistance, feel free to reach out."