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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sylvia Bishay

October 3, 2025

5  out of  5
rating by Sylvia Bishay
"Karina is awesome!! Upon reviewing our Homeowner’s Renewal we realized that the alarm discount wasn’t applied, she was able to back date the credit and get me the max discount."
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julio godinez

October 3, 2025

5  out of  5
rating by julio godinez
"Juan es un buen ajente de servicio al cliente esplica con pasiencia lo q mucho no lo asen le Daria MAs estrellas pero solo ay 5 pero por mi y mi familia an tenido la oportunidad de ablar con Juan me an dicho lo Mismo y q siempre contesta alegre y resuelbe cualquier Duda q an tenido 100 estrellas para su ajente gracias"
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Shawn L

October 3, 2025

5  out of  5
rating by Shawn L
"Always friendly and efficient in covering our insurance needs. Really appreciate the additional email/text reminder's for the premium due dates."
We responded:
"Thank you for the wonderful 5 star review, Shawn! We strive to provide you with friendly, professional and thorough customer care! Thank you for the wonderful feedback and we look forward to assisting you with any of your insurance questions or needs!"
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Joanne Piurkowsky

October 1, 2025

5  out of  5
rating by Joanne Piurkowsky
"Karina at State Farm, Paula Miller's office, has been so helpful to our family. She always contacts us to let us know if a policy change is needed or premiums will be affected, and how we can best configure our policies to meet our needs. She helped us transfer my son's auto insurance policy to Oregon, when the Oregon agent was not familiar with the process. We really appreciate her always providing excellent customer service."
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Parker Dubreuil

September 30, 2025

5  out of  5
rating by Parker Dubreuil
"Karina has been such a great help! As Paula Miller’s account manager, she is always quick to respond and makes any updates or changes to my policy right away. I really appreciate how professional, efficient, and friendly she is. She makes working with State Farm a smooth and stress-free experience!"
We responded:
"Thank you, Parker, for sharing your positive experience with Karina. It's wonderful to hear that her professionalism, efficiency, and friendliness have made your interactions with us smooth and stress-free. We truly value your feedback and are delighted to know that Karina has been able to assist you effectively. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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georgia shepherd

September 25, 2025

5  out of  5
rating by georgia shepherd
"JUAN IS THE BEST"
We responded:
"Thank you for sharing your feedback! It's wonderful to hear that Juan has made such a positive impression. We appreciate your support and look forward to continuing to serve your insurance needs."
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Ana Gonzalez

September 18, 2025

5  out of  5
rating by Ana Gonzalez
"Karina is great , always keeps me informed and up to date with the most recent changes."
We responded:
"Thank you, Ana, for sharing your positive experience with us. It's wonderful to hear that Karina has been keeping you informed and up to date. Your feedback is greatly appreciated, and we're glad to have you as a valued customer. - The Paula Miller State Farm Team"
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Will McClintock

September 12, 2025

5  out of  5
rating by Will McClintock
"I've received prompt and friendly service from Paula Miller's team for the last 8 years. I trust them with all of my auto (car, motorcycle) and home insurance needs!"
We responded:
"Thank you, Will, for sharing your experience and for being a valued customer for the past 8 years. It's wonderful to hear that you've received prompt and friendly service from our team. We truly appreciate your trust in us for your auto and home insurance needs. Your feedback motivates us to continue providing the best service possible."
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Lorene Dietrich

August 27, 2025

5  out of  5
rating by Lorene Dietrich
"Been totally happy with them for 32 years! Unfortunately I recently moved and they couldn’t write a new policy! Apparently they consider me a new customer!😡. This is a new policy of State Farm’s! After calming down and talking to my agent, I decided to stay with them but will price shop in the future. I have nothing but good things to say about Paula Miller and her Agents!!!!"
We responded:
"Lorene, thank you so much for your 32 years of loyalty and for your kind words about Paula and our team. We’re truly honored to have earned your trust for so long, and we also understand how frustrating it can be when company-wide policy changes affect your experience. We appreciate your patience and your decision to continue with us, and we’ll always do our best to provide you with the caring, dependable service you’ve come to expect."
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Marcy Merzigian

August 26, 2025

5  out of  5
rating by Marcy Merzigian
"Always a great experience with Juan at Paula Miller State Farm. Quick and easy! Thank you! MMerzigian"
We responded:
"Thank you so much, Marcy! We’re happy to hear that working with Juan at Paula Miller State Farm has always been a great experience. Quick and easy service is exactly what we strive for, and we truly appreciate your kind words and support!"
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Samael Pena

August 20, 2025

5  out of  5
rating by Samael Pena
"Amazing Service! Been with Paula Miller for decades now. Special thanks to Karina Ludwig 👏🏼"
We responded:
"Thank you for your wonderful feedback! It's fantastic to hear that you've been with us for so long and have had such a positive experience. Karina will be delighted to know she made a difference. Your trust and support mean a lot to us."
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Bea Palacios

August 20, 2025

5  out of  5
rating by Bea Palacios
"representative was very courteous and knowledgeable, helped me get the best rates."
We responded:
"Thank you so much for your review, Bea! We’re glad to hear our representative provided you with courteous, knowledgeable service and helped you find the best rates. At Paula Miller - State Farm, we’re committed to making every experience a positive one."
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A. B.

August 18, 2025

5  out of  5
rating by A. B.
"Great service... thank you Karina!"
We responded:
"Thank you so much for your 5-star review! ⭐ We’re delighted to hear that you received great service from Karina. Providing helpful, attentive support is what we strive for every day at Paula Miller - State Farm Insurance. We truly appreciate your feedback and look forward to assisting you again whenever you need us!"
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Jian Wang

August 16, 2025

5  out of  5
rating by Jian Wang
"Paula and her team keep me informed about the reasons for the rate changes, and whenever there is a possibility of rate discount. I have been using her insurance services for over 20 years, even after I left S. CA and moved to N. CA 15 years ago. Highly recommended!"
We responded:
"Thank you so much, Jian, for your kind words and for trusting Paula Miller - State Farm for over 20 years! We’re honored by your continued loyalty, even after your move to Northern California. It means a great deal to know that Paula and her team’s communication, keeping you informed about rate changes and potential discounts, has earned your confidence. Your recommendation is truly appreciated, and our office will always be here to support you."
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David White

August 14, 2025

5  out of  5
rating by David White
"We are long term State Farm customers with multi line coverage. Paula Miller is an outstanding agent with a strong team, Karina is exceptional."
We responded:
"Thank you so much, David, for your many years as a State Farm customer and for trusting us with your multi-line coverage. We’re grateful for your kind words about Paula Miller and her strong team, and it’s wonderful to see Karina’s exceptional service recognized. Your loyalty means the world to us, and we’ll continue working hard to serve you well."
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Ron

August 9, 2025

5  out of  5
rating by Ron
"The people in this office have always been friendly, knowledgeable, and professional."
We responded:
"We truly appreciate your kind words, Ron. Knowing that our team consistently provides friendly, knowledgeable, and professional service means the world to us. Your trust and continued support are greatly valued. With gratitude, Paula Miller State Farm Agency"
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Judi Lazarus

August 6, 2025

5  out of  5
rating by Judi Lazarus
"Whenever I find myself needing assistance and I contact the office Juan & Karina are always so professional and willing to follow through with my needs. Paula Miller Paula Miller is lucky to have such professional qualified staff members!"
We responded:
"Thank you so much, Judi! We’re delighted to hear that Juan and Karina consistently provide the professional support you need. Their dedication and follow-through truly make a difference. We appreciate your kind words and continued trust. Warm regards, Paula Miller State Farm Agency"
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Dina Antonacci

August 3, 2025

5  out of  5
rating by Dina Antonacci
"Juan is the best; I call with questions and Juan always responds with answers that I can understand and then he walks me through the process. I am truly appreciative of the support I get from the teat at Paula Millers Start Farm Agency."
We responded:
"Thank you so much, Dina, for your kind words! We’re thrilled to hear that Juan provides clear answers and excellent support, guiding you through every step of the process. Your appreciation means a lot to us. Our team at Paula Miller - State Farm Insurance is committed to making your experience as smooth and helpful as possible. If you ever have more questions, don’t hesitate to reach out. We’re always here to support you!"
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Kim Strayer

July 22, 2025

5  out of  5
rating by Kim Strayer
"All the staff is terrific. Karina has been a huge help to me in figuring out the best insurance options for myself and kids."
We responded:
"Thank you, Kim, for your wonderful review! We’re so glad to hear that you had a terrific experience with our staff and that Karina was such a huge help in guiding you to the best insurance options for you and your kids. Your trust and kind words mean a lot to us. If you ever have more questions or need further assistance, the Paula Miller - State Farm Insurance team is always here for you!"
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Steve Hoswell

July 22, 2025

5  out of  5
rating by Steve Hoswell
""Jake’s Lesser-Known Brother Deserves a Raise" I’ve been dealing with Paula Millers office for over 20 years—personally, professionally, and spiritually (after filing a few claims on behalf of others that tested my faith). Forget Jake from State Farm. Let’s talk about Juan—Jake’s younger, slightly more disorganized but equally charming brother. While Jake is out doing commercials in khakis, Juan is actually answering the phone at 4:58 PM on a Friday with the calm resolve of someone who’s already accepted he’s working late. Juan doesn’t wear khakis. He wears jeans. Because he gets things done. He’s the kind of agent who can file a claim, explain depreciation, and talk you off the ledge—all while his lunch sits cold on his desk. In short: ✅ Returns calls faster than my kids respond to “dinner’s ready” ✅ Knows the difference between collision and comprehensive (which I definitely knew too...) ✅ Has never once said, “I don’t see that in the system,” which puts him in the top 1% of customer service agents worldwide If Jake is the face of State Farm, Juan is the backbone. Promote this man, or at least send him some warm lunch."
We responded:
"Thank you so much, Steve, for this creatively heartfelt review! It's wonderful to hear about the positive impact Juan has had on your interactions with our office. Your story and sense of humor brought a big smile to our team. Your kind words truly highlight his dedication and commitment to providing exceptional service. We appreciate your loyalty over the years and are grateful for your feedback. Rest assured, we'll make sure Juan knows how much his efforts are valued."
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Joaquin Amador

July 21, 2025

5  out of  5
rating by Joaquin Amador
"I've been with Paula since 2005, pure satisfaction"
We responded:
"Thank you so much for your loyalty since 2005! It's fantastic to hear that you've experienced pure satisfaction with our services. Your continued trust means the world to us!"
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Sherry Isom

July 19, 2025

5  out of  5
rating by Sherry Isom
"Fast efficient.. friendly service from Juan!! All my insurance in One place ..the Paula Miller office makes it easy!!"
We responded:
"Thank you, Sherry, for your wonderful feedback! We’re happy to hear that Juan provided fast, efficient, and friendly service to make managing all your insurance in one place so easy. The Paula Miller office strives to deliver convenient and personalized support to every client. We appreciate your trust and look forward to continuing to assist you with all your insurance needs!"
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Gabriela Muñoz

July 19, 2025

5  out of  5
rating by Gabriela Muñoz
"Juan is very efficient and always answers all my questions. I am very thankful for his due diligence."
We responded:
"Thank you, Gabriela, for sharing your positive experience with Juan. It's wonderful to hear that his efficiency and thoroughness have made a difference for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Gerie Keh

July 12, 2025

5  out of  5
rating by Gerie Keh
"I have using Paula Miller’s office for my insurance needs for over 30 years, she and her staff are always very helpful."
We responded:
"Thank you, Gerie, for sharing your experience and for being a loyal customer for over 30 years. It's wonderful to hear that you find our team helpful in meeting your insurance needs. Your trust and support mean a lot to us, and we look forward to continuing to serve you."
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Sean Bush

July 11, 2025

5  out of  5
rating by Sean Bush
"My account manager, Karina, is always incredibly helpful and quick to respond to any questions or requests. She consistently strives to provide the best possible service, and I truly appreciate her support!"
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Karina has been helpful and responsive to your needs. We take pride in providing excellent service, and your feedback is greatly appreciated. If there's anything else we can assist you with, please let us know."